Elevate Customer Engagement with Customer Experience Center Solutions
Customer Experience Centers (CECs), also known as innovation hubs or innovation centers, are pivotal in deepening customer relationships. When you invite a customer to a CEC, you’re offering more than just a tour. You’re providing an interactive immersive experience filled with product showcases, real-world applications, and ready-to-use demos.
But why stop at physical CECs. Virtual Experience Centers (VECs) are on the rise, propelled by advancements in immersive technology and GenAI. They offer multi-sensory experience that’s just a click away, any time, anywhere.
Crafting these experiences isn’t straightforward. It requires detailed planning and execution. That’s where Digital Apple steps in. We’re your comprehensive solution for designing a physical CEC, curating its content, and branching out into the virtual world with a VEC. From the concept, narrative, content and 3D models to the tech stack that makes it all run smoothly, we’ve got you covered.